Returns & Exchanges

At MAGIC JOHN, we stand by the quality of our high-performance electronics and accessories. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once approved, download and print your prepaid shipping label and include the original packaging to ensure the device is protected during transit.

3

Ship the Package

Securely pack your electronics and drop off the package at any authorized carrier location or scheduled pickup point.

4

Receive Refund or Replacement

After our technical team inspects the returned hardware, we will process your refund to the original payment method or ship your replacement within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing